Landis Administration

Administration Department

The administrative offices of Landis are located at 312 South Main Street at Landis Town Hall. The administrative offices will assist you in establishing new service, payment of bills, issuing of zoning permits, subdivision of property, code enforcement, reservations for public buildings and many other services.

To contact Town Hall please call (704) 857-2411.

Contact the Administration Department

Landis Town Hall

(704) 857-2411

Administration Staff

Michael Ambrose

Town Manager

mambrose@townoflandisnc.gov

Michael Ambrose was named the Landis Town Manager on June 1, 2023. Mr. Ambrose came to Landis in March of 2023, and brought many innovative ideas to Landis in his previous role as Finance Officer. Prior to his time in Landis, Mr. Ambrose has served as the Chief Financial Officer for Alabaster House Recovery for Women in Easley, South Carolina, and as a Staff Accountant for the Town of Waxhaw, NC. Mr. Ambrose served his community as a law enforcement officer for ten and a half years while working towards his degree in accounting and has 14 years of Local Government experience. Additionally, Mr. Ambrose has extensive experience in grant writing and administration with his previous employers bringing in over 1.2 million dollars in state and federal funding. As Town Manager, Mr. Ambrose desires to provide the town with continued transparency, opportunities for improvement and growth through promotions within the town, grant funding, and a positive work environment.

Madison Stegall

HR Director / Town Clerk

mstegall@townoflandisnc.gov

Madison Stegall was named the HR Director/Town Clerk for the Town of Landis on May 1, 2023. Madison graduated from Methodist University with a Bachelor of Science degree in Political Science with a minor in Public Administration and a concentration in Legal Studies. Madison is currently attending the necessary classes to become a certified municipal clerk. Before joining the Town of Landis, Madison completed an internship with the Fayetteville City Manager’s Office where she worked closely with the City Manager and other personnel on feasibility studies and enhancement projects. After graduation, Madison worked for the Wake County Sheriff’s Office where she managed county records, including background checks and criminal records. Most recently Madison served the public as a teacher and cheerleading coach for Cabarrus County Schools.  Madison is passionate about ensuring that the Town’s records are kept in accordance with North Carolina General Statute and looks forward to helping move the Town of Landis forward.

Jeneen McMillen

Finance Director

jmcmillen@townoflandisnc.gov

Jeneen McMillen was named the Landis Finance Officer on July 6, 2023. Mrs. McMillen came to Landis in December of 2019 as the Accounting Technician. She has been in that position since then. She worked with Accounts Payable, Accounts Receivable, and Purchasing, and has been a constant in the Finance Department. Prior to coming to Landis, she was the Office Manager for a construction business. She graduated from the University of Michigan with a Bachelor’s degree in communications. She has worked in accounting her entire adult life and is looking forward to the future the Town of Landis holds.

All Administrative Staff may be reached by contacting City Hall.

Phone: (704) 857-2411

Fax: (704) 855-3350

Physical Address:

312 South Main Street
Landis, NC 28088

Mailing Address:

PO Box 8165
Landis, NC 28088

Billing

The Town of Landis bills utilties on a monthly basis, with billing going out the first of the month. Bills are due by the 25th of the month to avoid a 5% late charge. All bills must be paid by the 14th day of the following month to avoid disruption of service.

Payment can be made in the following ways:

  • Online Bill Pay
  • Credit card payments via phone at (704) 857-2411 between the hours of 8:00am and 5:00pm
  • After hours drop box (check and money orders only, no cash)
  • Mail
  • Monthly bank draft (which drafts on the 15th of the month)

To submit payments via mail, please use the following address:

The Town of Landis

PO Box 8165
Landis, NC 28088

For information regarding rates for electrical service, please contact Landis City Hall at (704) 857-2411.

Billing Note: Deposit balances less than $5.00 will not be refunded. Checks will be cut for deposit balances greater than $5.00 within 30 days of receiving your final bill. 

Code Enforcement

Code Enforcement for the Town of Landis is handled by Code Enforcement Officer John Ganus. Mr. Ganus investigates and oversees complaints for code violations regarding nuisances, junked and/or abandoned vehicles, minimum housing, and residential zoning.

Please see the Make A Complaint section for detailed information on submitting a complaint regarding a suspected Town of Landis code violation.

A link to the entire codified Town of Landis Code of Ordinances available from American Legal Publishing as well as links to ordinances and information regarding issues that frequently receive complaints can be found in the Town Ordinances section of this page.

For questions or concerns please see the Code Enforcement FAQs section or contact Kevin Young at 704-857-2411.

Make a Complaint

To make a complaint under our current procedures please e-mail Kevin Young at kyoung@townoflandisnc.gov or call 704-857-2411, please leave a detailed message with the complaint information and address. Mr. Young will return your call or email once the information is received. Updates to code enforcement violations are shared during the regular Board of Alderman meetings each month.

Codes of Ordinance

Town of Landis Code of Ordinances 

The entire codified Town of Landis Code of Ordinances can be found on American Legal Publishing by clicking the link below. Please note that the code listed on American Legal Publishing is not completely up to date and does not contain all ordinances. Ordinances such as zoning are not published on American Legal Publishing.

Town of Landis Code of Ordinances – American Legal Publishing

North Carolina General Statutes

The Town of Landis gets its authority to operate and enact ordinances from North Carolina General Statutes. Chapter 160A of the North Carolina General Statutes specifies rules for cities and towns. Chapter 160A of the North Carolina General Statutes can be found by clicking the link below.

Chapter 160A of the North Carolina General Statutes

Town of Landis Nuisance Ordinance

Most code enforcement complaints and violations are covered and handled under the nuisance ordinance. These type of complaints concern violations in open areas (porches are considered open areas) including, but not limited to; overgrown weeds, high grass, offensive animal matter, offensive vegetable matter, rubbish, junk, litter, trash, accumulation of unusable building materials, dilapidated furniture, jagged metal and/or glass, scrap materials, and dilapidated fences. Please click the link below to view the Town of Landis Nuisance Ordinance.

Town of Landis Nuisance Ordinance

Town of Landis Junk, Nuisance, & Abandoned Vehicle Ordinance

Many code enforcement complaints received concern junk, nuisance, and abandoned vehicles on private property. The Town of Landis Junk, Nuisance, & Abandoned Vehicle Ordinance addresses these issues. Please click the link below to view this ordinance.

Town of Landis Junk, Nuisance, & Abandoned Vehicle Ordinance

Town of Landis Minimum Housing Code

The Town of Landis Minimum Housing Code handles issues such as structures in disrepair, dilapidated structures, minimum requirements for habitation of a structure, and amenities required for habitation of a structure. The Town of Landis Minimum Housing Code can be viewed by clicking the link below.

Town of Landis Minimum Housing Code

Town of Landis Abandoned Structure Ordinance

The Town of Landis Abandoned Structure Ordinance is similar to the Minimum Housing code with regards to abandoned structures that are in disrepair and/or dilapidated. The Town of Landis Abandoned Structure Ordinance can be viewed by clicking the link below.

Town of Landis Abandoned Structure Ordinance

Town of Landis Zoning Ordinance

While the Town of Landis Zoning Ordinance covers more than just violations, many code enforcement complaints are a violation of the Zoning Ordinance. To file a complaint for a suspected zoning violation you may submit a complaint through the code enforcement complaint process by visiting the Make A Complaint page. To view the Town of Landis Zoning Ordinance please click the link below.

Town of Landis Zoning Ordinance

Code Enforcement FAQ’s

What ordinance violations are handled by Code Enforcement?

The vast majority of complaints and violations handled by Code Enforcement fall under the nuisance ordinance. These types of complaints concern violations in open areas (porches are considered open areas) including, but not limited to; overgrown weeds, high grass, offensive animal matter, offensive vegetable matter, rubbish, junk, litter, trash, accumulation of unusable building materials, dilapidated furniture, jagged metal and/or glass, scrap materials, and dilapidated fences. Code Enforcement also handles junk, nuisance, and abandoned vehicle concerns (if the vehicles are on private property), minimum housing concerns, deteriorated and/or dilapidated structures, and zoning violations.


What ordinance violations are not handled by Code Enforcement?

There are several violations and inspection processes handled by other entities. Nuisance animal complaints, parking complaints (including junked and abandoned vehicles on the roadway or public property), and noise ordinance complaints occurring in the city limits of Landis are handled by the Landis Police Department. Please call the police department’s non-emergency line at 704-857-2129 for more information. If there is a concern that needs to be handled immediately, please call 911 to have an officer respond.

Fire inspections and hazardous permitting are handled by the Rowan County Fire Division. Permitting as required by G.S. 153A-357 and 160A-417 for building, plumbing, electrical, and mechanical projects, building, plumbing, electrical, and mechanical plan review, inspections required by the North Carolina state building code administrative code and policies, for building, plumbing, electrical, and mechanical projects, as well as daycare and ABC inspection are provided by the Rowan County Building Inspections Department.


How do I file a complaint?

To file a complaint please visit the Make A Complaint section of this page for detailed information.


How long do I have to wait before the issue I complained about is fixed?

It depends on the nature of the issue you have complained about. Nuisance issues can technically be abated after 10 days, although this does not allow for a very courteous process. Minimum housing concerns take a minimum of 90 days. As there are a range of processes there is no easy answer to this question. Feel free to contact Kevin Young at 704-857-2411 for specific details.


If I file a complaint can I remain anonymous?

Once a complaint is filed the Code Enforcement Officer acts as the complainant for all official matters. When making a complaint to the Code Enforcement Officer it is not required that you give your identity. However, even if you give your identity, the violator will not be made aware of your identity directly by the Code Enforcement Officer. If you would like to be updated about the progress of any complaint your identity and contact information will need to be forwarded to the Code Enforcement Officer at some point. Please also be aware that any communication to and/or from the Code Enforcement Officer is a public record and must be produced if requested.


How tall can my grass get before it becomes a violation of the Nuisance Ordinance?

The Nuisance Ordinance specifies:

The uncontrolled growth of noxious weeds or grass to a height of eight (8) inches or greater or which otherwise causes or threatens to cause a hazard detrimental to the public health or safety. For the purposes of this subsection, the height shall be measured from the ground at the base of a plant to the top of the freestanding plant.

The easy answer is 8 inches, however, grass that is shorter may violate the ordinance if it threatens to cause a hazard detrimental to the public health or safety. The best example for this would be grass that is shorter than 8 inches and is infested with rodents and/or snakes or poses a fire hazard.


If I leave debris or items on the roadside that the town does not pick up, is that a code enforcement issue?

Depending on the item(s) and the duration it is left on the roadside this can become a code enforcement issue. Hazardous Materials, Flammable Materials, Tires, Lumber, Construction Debris, Paint, Car Batteries, Car Parts, and Electronics are all prohibited items that cannot be disposed of by the Town of Landis. It is the responsibility of the property owner to have these items disposed of in the appropriate manner. If left on the roadside with the intent for the Town of Landis to dispose of the items, this can violate some of the provisions of the code enforcement ordinance as the Town will not dispose of the items. An individual wishing to dispose of construction debris may choose to rent a dumpster from a private company at their own cost. As regulations exist for disposing of the other prohibited items listed in the wrong manner, please dispose of these items at Recycling Facilities in Rowan County.